Policy

|Policy
Policy 2016-11-30T15:18:44+02:00

Please Note!

iDOproductions Company Policy

Terms and Conditions

  • Production will not commence until the proof of the provided artwork has been approved and forwarded to us normally via email.
  • Quotations are valid for 14 days only.
  • Payment terms are strictly COD (Balance / Full payment required before Delivery / Installation / Collection).
  • Full payment is required on acceptance of any order(s).
  • Items that will be ordered from suppliers in other regions will include a courier fee.
  • We will not accept any responsibility for design, spelling or number errors once proof has been signed or accepted via email.
  • Person signing / accepting quotation accepts full personal liability & responsibility of all money`s due, in terms of this quotation, to iDOproductions by affixing their signature / acceptance to this quotation or via email approval.
  • For the making of samples a full payment is required of the total amount quoted.
  • Invoices will only be made out after full payment has been paid and cleared.
  • After payment has been paid in full and artwork has been approved the order may take 3 – 7 working days for smaller jobs or 7 – 14 working days for larger jobs. Some jobs might even require up to 21 working days from full payment received.
  • Design fee of R350 per hour will be charged if artwork is not provided in a usable / printable format.
  • We only accept cash and EFT payments (No cheques or cheque deposit).
  • Goods remain the property of iDOproductions until fully paid.
  • iDOproductions or any of its staff cannot be held responsible or liable for any damage or loss before, during or after any branding was done.
  • Customers of iDOproductions will take full responsibility of leaving their possessions and vehicles and take full risk in doing so.